Design Guide: Your Blueprints

You may have recognized the need for a new approach to your design or have just performed a re-design but seen minimal success.

Re-design blueprint documentation (flows and wire-frames) focuses on the experience your customers have when they interact with your products and services, based on the business goals you wish to achieve.

G|META helps your customer progress along the "sales funnel" from Awareness to final Conversion.

This service gives you a complete blueprint which affords the opportunity to:

• re-engineer how your business process strategy works
• re-discover and organize information you already have
• prioritize the information that best suits the customer
• capitalize on Returns On Investment
• standardize how product and service offerings are displayed
• analyze, monitor and optimize customer service
• obtain solid documentation to guide your strategy from the user's perspective

The re-design work is most successful when based on the findings of our Expert Review and Customer Experience Test reports.

What to expect

• A user-centric plan to connect you to your customer and guaranteed increases in call-to-action rates
• A full architectural description for the entire scope of the interface in question including aspects such as: navigation, labeling and metaphor
• The "interaction" described using screen-shots, wire-frames and page-flow schematic diagrams
• The accompanying report containing underpinning theory to support the design rationale
• Meetings as required with your functional area experts on a formal or informal workshop basis

Whilst the re-design service provides you with all the information needed to re-build the user's experience with your interface, it does stop short of implementation. There is no coding with this service.

So, for the full impact of our intelligent customer experience design it is recommended to combine the results of the Design Guide work with the Seminar service to deliver the results directly into the heart of your team.


You can learn more by simply calling or sending an e-mail.